Overview

Security first – ensure secure integration with navify Integrator

Supporting reliable, secure and efficient business continuity, navify Integrator provides secure connections to instruments, lab information systems (LIS), middleware and other systems in various healthcare settings. It also offers remote services capabilities that can increase the uptime of lab and point-of-care instruments.

Accelerate and secure your digital transformation with navify Integrator

Customers are looking for end-to-end, integrated, secure and cohesive solutions that add insights to business, save money, raise efficiency in and beyond the laboratory and ultimately, could impact patient care.

With navify Integrator, you can securely connect a range of data sources on a single integration point. You can also use a range of digital services designed to increase the uptime of your instruments and other lab products, as well as your operational efficiency.

Discover the modules for navify Integrator

Explore the key modules designed to optimize lab performance, streamline data integration and simplify point-of-care operations, all within a secure, cloud-based platform.

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navify® Integrator

Securely connect a range of data sources on a single integration point.

Services module

Secure, cloud-based services to optimize lab performance and minimize downtime.

Lab module

A seamless platform that securely enables an end-to-end solution by connecting to data sources in the customer’s IT environment and digital applications in a simple manner.

POC module

For your point of care operation an easy-to-use serviceability interface which gives you control over updates, can save your time and allows you to manage any problems with ease in your point of care operation.

Features

Services module for navify Integrator – optimize lab performance and minimize downtime

Services module for navify Integrator offers a suite of secure, cloud-based services. By leveraging advanced remote support, efficient product information distribution, robust security measures and seamless software updates, this module helps ensure that your laboratory operates at peak efficiency with minimal interruptions.

A smiling female scientist wearing glasses and a lab coat, working with a tablet in a modern laboratory. The background features another scientist at a computer station.

Remote support

When necessary, a remote Roche engineer uses secure screen sharing to

  • assist local operators to troubleshoot existing or potential problems related to instrument performance

  • provide instructions or individualized training for machine service and maintenance

Product information distribution

  • helps ensure testing parameters stay up-to-date with minimal interruptions or manual intervention from lab operators

  • provides vital test data to run core lab analyzers such as cobas® 6000, cobas e 411, cobas c 311, cobas c 513, cobas 8000, cobas pro and cobas pure

Security

Provides security services for connected products in the laboratory and increases the efficiency of security management.

  • Fortinet hardware firewall to help ensure security to the Roche lab systems within a lab network

  • Fortimanager to help ensure up-to-date security protection and full transparency on data transfers outside the lab

  • Security Dashboard with basic information regarding lab security

Software distribution

Remote software updates helps ensure that Roche Diagnostics systems remain up-to-date and compliant saving the time and costs associated with onsite service engineer visits.

A male healthcare professional working by a computer wearing a blue shirt.

Cybersecurity, privacy and connectivity with navify Integrator

navify Integrator offers a solution for managing patient data securely, helping to ensure privacy and maintaining seamless connectivity. Our platform is certified according to stringent ISO standards, ensuring a high level of security for patient data.

Case study: A critical national cyber security event and the effectiveness of compensating technical controls provided by Roche managed firewalls. 

Security first

Management of patient identifiable data in the context of global case resolution and for remote support capabilities provided by the Services module for navify Integrator certified according to the following ISO standards: ISO/IEC 27001, ISO 27017, ISO 27018 and ISO 13485.

Access and audit control

Access is controlled with a user management system. Only authorized Roche personnel have access to the system, which requires authentication with identity credentials using a Roche managed computer. The system also generates an audit log for all remote support sessions and this contains device information, user information and start/end time.

Data privacy

Remote support sessions are established over a secure connection using the transport layer security (TLS) protocol. All data transports (for example screen sharing) are encrypted end-to-end. Roche adheres to a strict universal standard on processing data, follows privacy best practices and complies with privacy laws and regulations.

Connectivity

Consisting of both hardware and software components, the system is subject to industry-standard security penetration testing by Roche and independent 3rd parties on a regular basis.

Lab module for navify Integrator – seamlessly connect data sources in your IT environment

Platform connecting all data sources in your IT environment, providing cloud connectivity and infrastructure for future applications.

Labs are struggling today with siloed data, data accessibility, user experience as well as continued and secure operations.

The Lab module for navify Integrator offers a seamless platform for securely connecting all the data sources in the customer IT environment, enabling laboratories & IT managers to access personalized innovative products from Roche and other companies that improve operational efficiency and support clinical decision making.1

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Centralize your lab data

navify Integrator is the hybrid data platform (on-premise and cloud) that integrates, standardizes and catalogs different data streams across your lab for collecting your data into a central data hub.

Flexible on-premise hardware solutions

For the on-premise component, Roche provides hardware (RAM/CPU/Memory) that can be easily extended if required, or it can run on the lab’s infrastructure or data centers, such as virtual machines.

Bidirectional data streaming

navify Integrator provides bidirectional data streaming, with data flowing seamlessly between your lab's premises and Roche’s backend infrastructure. The product could help you comply with your legal obligations with respect to cybersecurity protection and data privacy rules.

POC Module for navify Integrator – an easy-to-use serviceability interface

For your point of care operation an easy-to-use serviceability interface which gives you control over updates, saves time and allows you to manage problems with ease.

Save time and minimize disruption

A much more personalized service can be ensured, meaning that the issues that need to be solved may be identified and managed much quicker and more effectively than in the past.

Enhance serviceability

Roche’s remote access also means that when there is a problem, the Roche advisor can see all of the essential details of the machine without having someone to look them up.

Prevention maintenance

Automatically sends important device information like battery health, performance and accuracy of instruments straight to Roche.

A female healthcare professional wearing protective gloves and holding a white device.

navify Integrator – a next-gen digitally enhanced POC platform

  • A platform to be the gateway to the future of digital health; intended to improve workflows and changing healthcare in favor of cost efficiency and better patient care

  • Enabling the use of data generated in the POC setting

Lab professionals working in a bright laboratory environment.
Benefits

Simplify your complex IT environment with navify Integrator

Securely connect a range of data sources on a single integration point. You can also use our range of digital services designed to increase both the uptime of your instruments and other lab products, as well as your operational efficiency.

Reduced number of interfaces

Say goodbye to managing multiple interfaces and complex middleware and enjoy a harmonized user experience.

Easier access to Roche digital innovation

Seamless connections to Roche digital solutions and third-party systems.

Reduced need for physical space in lab

Minimize on-premise infrastructure with cloud-based solutions that free up valuable lab space.

High cybersecurity standards

The system undergoes regular security penetration testing by Roche and independent third parties to ensure protection.

FAQs

Frequently asked questions about navify Integrator

If you don’t find answers to your questions here, we’re happy to provide more information and discuss your needs in detail.

Contact our experts

Can navify Integrator help with remote support?

Yes, navify Integrator allows Roche engineers to use secure screen sharing to assist local operators with troubleshooting, provide instructions and offer individualized training for machine service and maintenance.

What makes POC module for navify Integrator user-friendly?

It offers a serviceability interface that gives control over updates, saves time and allows easy management of issues. It also provides a personalized service by quickly identifying and managing problems and automatically sending important device information to Roche.

How does navify Integrator improve operational efficiency in labs?

The Lab module for navify Integrator seamlessly connects all data sources in the IT environment, enabling secure data integration, standardization and cataloging. This improves operational efficiency and supports clinical decision-making by providing access to personalized innovative products from Roche and other companies.

How does navify Integrator contribute to business continuity?

By providing secure connections and remote services capabilities, navify Integrator may increase the uptime of lab and point of care products, helping to ensure reliable and efficient operations across various healthcare settings.

At Roche Diagnostics, we understand the need to go beyond our products and see the bigger picture, creating a world where product and services come together. Roche Service Solutions refers to our service offering and encompasses our full service portfolio. Our total solution package means we can provide you with the personalised mix of products and services you need. Our digital services enable you to quickly connect with us and help make your life more manageable.

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References and notes
  1. MC--10191-External. RIS Case Study: Galway University Hospitals Cybersecurity. A critical national cyber security event and the effectiveness of compensating technical controls provided by Roche-managed firewalls. National Cyber Security Centre (NCSC). Ransomware Attack on Health Sector - UPDATE 2021-05-16 [Internet; cited 2022 Aug 11]. Available from: https://www.ncsc.gov.ie/pdfs/HSE_Conti_140521_UPDATE.pdf.
Disclaimer
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