Innovation in device management
Success story
DRK Kliniken Berlin
Located in Berlin, Germany
Almost 150 years of history rooted in Red Cross values and traditions
Employs over 3,900 staff members
Treats more than 200,000 patients annually
Recognized as a significant medical institution
Offers top-tier medical and nursing care across 35 departments and 27 specialized competence centers
Innovation in device management
By incorporating navify® Analytics for POC, DRK Kliniken Berlin has revolutionized their device management and operational processes. This application facilitates the retrospective analysis of POC data, offering transparency and critical insights into test volumes, device utilization and error sources.
Situation
The DRK Kliniken Berlin faced the challenge of managing a complex point-of-care (POC) device landscape. Reactive device maintenance, inefficiencies in device utilization, intricate data access and stringent certification management complicated daily operations at the POC. Nevertheless, reliable device performance and precise device distribution are crucial for ensuring the highest standards in patient care and operational continuity.
Solution
The introduction of navify Analytics for POC marked a turning point for DRK Kliniken Berlin. This application enables a retrospective analysis of operational POC data. By gaining transparency and presenting relevant data points, such as test volumes, device utilization or sources of errors, well-founded decisions could be made for process optimization and ensuring compliance with strict certification requirements.
Use case 1: Proactive device management
navify Analytics for POC enabled Mr. Konzack, POCT and QM Manager at DRK Kliniken Berlin, to switch from reactive to proactive device maintenance. By monitoring error patterns, a preventive replacement strategy can be introduced, which reduces device downtime. A clear distinction between user errors and device malfunctions can lead to targeted staff training, which increases competence and prevents further device-related and usage-related problems.
Use case 2: Optimization of device utilization
The analysis tool highlighted trends in device usage, identifying both underuse and overuse. By analyzing the distribution of device usage throughout the day, Mr. Konzack can now make informed decisions to allocate their resources better. This insight ensures that the devices are neither overloaded nor underused, leading to more efficient operation and prolonging the life of the devices.
Use case 3: Simplified data access and reporting
Cumbersome data analysis processes became obsolete, as navify Analytics for POC provides quick access to critical device information. Within minutes, Mr. Konzack can now access monthly, quarterly or other periodic data and categorize it. This rapid access to organized data facilitates immediate actions and decisions, significantly improving operational responsiveness and efficiency.
Use case 4: Certification management
navify Analytics for POC provides a comprehensive overview of all employees’ certification status. The system marks expired certifications and highlights those expiring in the next 30 days. This proactive approach allows employees to perform required quality controls (QC) on time and avoid downtime. This feature helps ensure continuous compliance with regulations and operational efficiency.
Summary
Integrating navify Analytics for POC represented another significant step for DRK Kliniken Berlin as a digital pioneer. This case study demonstrates how adopting digital solutions can enhance an organization’s operational efficiency. By examining specific use cases with tailored analytics and proactive management, DRK Kliniken Berlin has set a benchmark in the healthcare sector for device and data management, ensuring high-quality patient care and operational excellence.
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