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Trusted data use

Building trust through transparent data use

Roche commits to legitimate and ethical data handling, ensuring all data generated through the use of our products is managed and used responsibly. Through stringent data governance, data residency and data use transparency, we prioritize patient welfare and support advancements in healthcare that build lasting trust.

Cybersecurity solutions

Data residency

Roche provides transparency regarding data storage locations and transfers, ensuring customers understand where their data resides and how it’s protected. We employ a regional approach to data storage, selecting local cloud storage vendors and storage locations that comply with regional regulations.

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On-premise and cloud-based storage

To meet diverse regional requirements, Roche provides flexible storage options when available, including both on-premise and cloud-based solutions. Our approach prioritizes compliance with local regulations by partnering with regional cloud providers and selecting storage locations that align with specific legal and security standards. This flexibility allows us to support customers in maintaining control over their data while ensuring it is stored in a manner that respects national and regional data protection laws.

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Regional data access and transfer

Whenever data transfer outside the region is required, Roche follows a transparent approach, providing written notification or contractual updates to third parties and customers to explain the reason and obtain necessary permissions when neccessary. We ensure all transfers comply with relevant regional and international data protection standards.

Data and AI ethics

Data and AI ethics

In an era where data and AI are transforming healthcare, Roche has developed a data and ethical standards framework to ensure all data and AI applications are managed with integrity, transparency and respect for patient rights. Through these principles, we aim to build trust with partners and drive responsible use of innovation in healthcare.

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Data ethics

In a rapidly digitalizing healthcare landscape, Roche is committed to using data responsibly and transparently. Our data ethics framework ensures health data is collected, managed and shared in ways that uphold patient rights and societal values.

Trusted data use

Our customers and patients can trust that Roche uses data in ways that are legitimate, beneficial and transparent. We keep customers informed and engaged in our data use practices, ensuring mutual understanding and control over their data. This approach supports informed, empowered healthcare relationships.

Opportunities and ethical complexities

Data offers transformative possibilities for improving healthcare, from enhancing treatment outcomes to better resource management. However, the sensitive nature of health data requires a strict ethical approach. Roche’s data ethics principles guide responsible data use, ensuring patient privacy and trust are maintained at every step.

Ethical principles in data

Roche’s data ethics principles are embedded in every stage of the data lifecycle. From collection to storage and usage, we apply the highest levels of integrity and transparency. Our goal is to ensure all data handling aligns with ethical standards, prioritizing patient welfare and societal benefit.

AI ethics

AI is transforming healthcare, creating new possibilities in preventive care, personalized treatments and efficient healthcare delivery. Roche’s AI ethics framework is designed to handle these advancements responsibly, balancing innovation with the highest ethical standards.

Ethical principles in AI

Roche’s AI ethics principles are rooted in our core values, emphasizing responsible innovation. We prioritize patient outcomes and societal benefits, applying strict ethical considerations in every AI-driven healthcare solution.

Opportunities and ethical complexities

AI opens up significant opportunities but also brings ethical complexities. Roche’s ethical AI framework addresses these challenges, ensuring AI solutions are developed and deployed with a focus on patient welfare, transparency and societal impact.

Awareness and education

Roche promotes awareness and ethical practices across all teams, fostering a culture of responsible AI use. By educating our teams on ethical AI development, we empower them to create solutions that align with Roche’s commitment to integrity and patient trust.

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Data governance

Data governance

We care about the legitimate and ethical use of all data generated through the use of our products. Roche has processes and solutions in place to continuously register, assess and enforce the legitimate and ethical use of data coming from our customers. We respect country-specific laws and regulations—such as the European Data Act—as well as our individual agreements with our customers, in order to use data only for the benefit of patients and society.

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Staying on top of data usage in decentralized healthcare

Our customers can “stay on top” of what happens with all data generated through the use of a Roche product (including technical data). We provide full transparency on the purposes we use data for, such as part of our agreements with customers (as required by the European Data Act) or outlined below.

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Purposes we use data for:*

  • Developing and improving best-in-class healthcare solutions

  • Maintaining and evolving the quality of our solutions

  • Providing excellent service and support to our customers and patients

  • Fulfilling legal and regulatory requirements, such as enhancing patient safety

  • Tailoring our communication to the needs of our customers and patients

  • Ensuring efficient operations for our customers and within Roche

  • Contributing to research and development projects outside of Roche

Disclaimer
  • Not every digital product is available in all markets. The use of any third-party app is subject to a separate license agreement with the respective third-party app developer. Roche gives no warranties (express or implied) with regard to any third-party app. Third-party apps might not be available in your country. This website and its content may be accessible worldwide, Roche assumes no liability with regard to the access to the information, which may not be compatible with legislations or regulations in force in your country.
  • *Examples only. Data use may vary based on approvals and requirements.