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navify® digital solutions shine in KLAS® First Look Reports: See how our customers benefit

KLAS Research | First Look Report | 1 May 2024

Roche received high ratings from healthcare professionals for navify digital solutions, as reported in an independent KLAS® Research survey. The findings are based on 42 in-depth interviews randomly selected by KLAS from a pool of 100 Roche customers in the US, LATAM, Europe and Asia-Pacific.

The solutions include:

  • navify Clinical Hub for Tumor Boards

  • navify POC Operations

  • navify Lab Operations

  • navify Analytics

Overview

KLAS’ First Look Report offers transparent and impartial insight on the real-world experiences of provider organisations.

Take a look at the benefits from lab managers and institutions experienced by navify digital solutions.

We are delighted that healthcare leaders and professionals experience value with our navify digital solutions. By combining deep clinical integration, advanced data analytics and our scientific and healthcare expertise, we are providing healthcare organisations with secure, end-to-end integrated solutions that deliver evidence-based, data-driven insights, to enhance operational efficiencies and help improve patient care.

Moritz Hartmann

Head of Roche Information Solutions

Cover of the Emerging Insights Performance Report, KLAS Research. navify Tumor Board 2023: Improving tumour board meetings with a holistic view of data that facilitates multidisciplinary team collaboration and optimises care decisions.
Reports

navify Clinical Hub for Tumor Boards

navify Clinical Hub for Tumor Boards, a cloud-based digital solution, streamlines clinical workflows and enhances multidisciplinary collaboration during tumour board conferences, empowering more confident, personalised care decisions. Key insights from the First Look report reveals that navify Clinical Hub for Tumor Boards:

  • 92.4%1 overall performance

  • The 2023 Best in KLAS average for this category is 80.3%.1= limited data (n=7)

  • 100% of customers interviewed were highly satisfied or satisfied

  • 86% of customers achieved tangible outcomes within 6 months

Cover of the Emerging Insights Performance Report. KLAS Research. navify POC Operations 2023: Enhancing point-of-care (POC) device management to improve patient care.

navify POC Operations

Formally registered in most countries as cobas® infinity POC, navify POC Operations connects and monitors point-of-care devices (Roche and non-Roche) for device oversight and error management of test results. Key insights from the First Look report reveals that navify POC Operations:

  • 90.1%2 overall performance

  • The 2023 Best in KLAS average for this category is 80.3%.2= limited data (n=11)

  • 100% of customers interviewed were highly satisfied or satisfied

  • 100% of professionals would buy again

Cover of the Emerging Insights Performance Report. KLAS Research. navify Lab Operations 2023: Consolidating and automating lab processes.

navify Lab Operations

Formally registered in most countries as cobas® infinity Lab, navify Lab Operations consolidates data from various lab instruments and systems and automates lab processes for optimal lab efficiency. Key insights from the First Look report reveals that navify Lab Operations:

  • 89.5%3 overall performance score

  • The 2023 Best in KLAS average for this category is 80.3%.3= limited data (n=14)

  • 100% of customers interviewed were highly satisfied or satisfied

  • 90% of professionals said it achieved tangible outcomes

Cover of the Emerging Insights Report, 4. KLAS Research. Healthcare IT Insights. navify Analytics 2024: Providing actionable insights to improve laboratory and point-of-care management.

navify Analytics

navify Analytics is a cloud-based digital solution that provides actionable insights to support the improvement of laboratory and Point of Care management. Key insights from the First Look report reveal that navify Analytics:

  • 91.9%4 overall performance – the 2024 Best in KLAS average for this category is 79.6%.4= limited data (n=10)

  • 100% of customers interviewed were highly satisfied or satisfied

  • 100% of professionals would buy again

References and notes
  1. KLAS Research. Performance Insights, First Look. navify Tumor Board 2023: Improving tumour board meetings with a holistic view of data that facilitates multidisciplinary team collaboration and optimises care decisions. Emerging Insights Performance Report. October 2023. MC--12915.
  2. KLAS Research. Performance Insights, First Look. navify POC Operations 2023: Enhancing point-of-care (POC) device management to improve patient care. Emerging Insights Performance Report. October 2023. MC--13029.
  3. KLAS Research. Performance insights, First Look. navify Lab Operations 2023: Consolidating and automating lab processes. Emerging Insights Performance Report. October 2023. MC--13028.
  4. KLAS Research. Healthcare IT Insights. navify Analytics 2024: Providing actionable insights to improve laboratory and point-of-care management. Emerging Insights Report. May 2024. MC--14266.
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