Implementing navify® Lab Operations transformed quality control

Success story

Aerial view of Huntsville Hospital in Alabama, US.

Huntsville Hospital

  • The main site of a 14-hospital system in Alabama, US

  • Performs more than 13.4 million tests annually

  • Tests include chemistry, hematology, coagulation and urinalysis

Overview

Huntsville Hospital streamlines lab quality control with navify Lab Operations, saving time and cutting costs1

Huntsville Hospital faced mounting challenges with manual quality control (QC) processes that slowed operations and consumed valuable staff hours. By implementing navify Lab Operations, the hospital transformed its laboratory efficiency. QC steps were reduced by 62.5%, clicks by 99%, and average routine turnaround times by 16.3 minutes – resulting in projected annual savings of $46,537. Designed to unify pre-analytic, analytic and post-analytic workflows, navify Lab Operations replaced manual, error-prone routines with streamlined, automated processes. This transformation empowered lab professionals to focus on what matters most – delivering timely, accurate results.

Two smiling lab technicians looking at a laptop in clinical settings.
Situation

Manual QC processes caused staff burden

Huntsville Hospital’s lab relied on a 14-step manual QC process with over 1,000 clicks and two decision points, taking 2.6 hours daily. This slowed turnaround times, delayed patient results and overwhelmed lab staff with inefficient, error-prone tasks.

Two female lab technicians looking at a tablet.
Solution

navify Lab Operations automated quality control and streamlined lab workflows

The hospital implemented navify Lab Operations to automate QC, enabling rule-based decisions, digital documentation and real-time data transmission. The new system integrated seamlessly, significantly reducing manual steps and improving data accuracy.

Implementation of QC review has significantly decreased our overall turnaround time for patient testing. This impact in TAT has effectively improved response to treatment for our patient population.

Carolyn Maples, Automated Laboratory Manager, Huntsville Hospital

Results

Transformative impact: fewer steps, faster results and over $46K saved annually

62.5%reduction in manual QC steps.

Fewer steps required for QC improved workflow speed and consistency.

99%reduction in manual clicks.

Streamlined user interface (UI) enabled faster task execution with minimal user input.

16.3%reduction in routine TAT.

Shorter turnaround times accelerated result delivery for patients.

46,54$annual cost savings.

Reduced labor demands and manual errors led to significant yearly savings.

Lab staff share how navify Lab Operations improved their daily workflow

Huntsville Hospital lab professionals explain how navify Lab Operations simplified their work, from QC to sample tracking. With strong on-site support from Roche throughout implementation and upgrades, the team experienced smoother workflows and gained more control over their processes. Watch the video.

FAQs

Frequently asked questions

Learn more about how navify Lab Operations transformed quality control processes at Huntsville Hospital and discover how your lab can benefit from similar automation and efficiency gains.

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References and notes
  1. F. Hoffmann-La Roche Ltd. MC--13455 [Internet; cited Dec 2023].
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