navify® Analytics enabled 10.6% more tests without lab expansion

Success story

Front view of University of Minnesota medical center.

M Health Fairview Laboratories

  • Serves 10 hospitals and 60+ clinics in Minnesota

  • Performs 15 million lab tests annually

  • 12 laboratories, including 9 acute hospital labs

Overview

Improving laboratory performance with data-driven diagnostics

M Health Fairview, a partnership between University of Minnesota, University of Minnesota Physicians and Fairview Health Services, implemented navify Analytics for Core Lab in 2023 to enhance visibility into lab operations, streamline decision-making and improve overall efficiency. The transformation delivered measurable results1 across multiple performance indicators – demonstrating the powerful impact of intelligent, digital diagnostics.

Female scientists in white lab coats and protective eyewear working with laboratory equipment in a bright, modern lab setting, focused on diagnostics or research.
Situation

High test volumes demand faster insights and smarter lab decisions

M Health Fairview, a leading healthcare provider in Minnesota, faced increasing pressure to improve turnaround times (TAT), optimize lab capacity and reduce operational costs across its extensive diagnostic network. With more than 15 million billable tests annually and a growing need for data-driven diagnostics, the organization needed a solution that could deliver timely, actionable insights without reliance on external consultants.

A diverse group of three healthcare professionals in lab coats engaged in a serious discussion.
Solution

Enabling data-driven diagnostics and operational efficiency with navify Analytics for Core Lab

To address its operational challenges, M Health Fairview implemented navify Analytics for Core Lab in September 2023. The digital solution replaced consultant-dependent, time-intensive processes with rapid, actionable insights – available in seconds rather than weeks. With intuitive dashboards, including turnaround time (TAT) analysis and instrument utilization views, lab teams were empowered to make data-driven decisions that improved workflow, increased capacity and reduced costs – all while enhancing overall diagnostic performance.1

Results

Improved turnaround times, lower costs and more tests performed – all with the same amount of resources1

8.8%TAT improvement

Increase in inpatient tests meeting internal turnaround time (TAT) targets.

≥48xmore actionable insights

Lab teams generated insights ≥48 times more frequently compared to pre-implementation.

10.6%test volume growth

Year-over-year increase in the number of tests performed without expanding lab footprint.

Being able to show the data for available analyzer capacity gave us credit with our senior executive leaders that had concerns about how the change would impact patient care.

Jina Forys MBA

MLS (ASCP) Director, M Health Fairview Laboratories

FAQs

Frequently asked questions

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References and notes
  1. F. Hoffmann-La Roche Ltd. Data from implementation of navify Analytics for Core Lab at M Health Fairview in the USA. MC--16358 (February 2025). Available from here
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