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Overview

Improving clinical laboratory quality control at Centre Hospitalier Compiègne-Noyon

Compiègne-Noyon Hospital in France aimed to strengthen the consistency and transparency of its multisite laboratory operations. By adopting navify Quality Performance, the team gained centralized visibility of quality indicators, clearer analyzer performance insights and more efficient QC review processes. The solution helped standardize practices, reduce manual effort and support timely, evidence-based decisions across the laboratory network.

Scientists in lab coats and gloves operate advanced laboratory equipment in a bright workspace.

Situation

Quality control challenges and manual workflows in the lab

Before implementing navify Quality Performance, the laboratory faced several QC challenges. Middleware offered only basic statistics and limited comparisons, making discrepancies between mirrored analyzers hard to resolve. Without real-time inter-instrument or interlaboratory views, issues surfaced late. Manual calculations and reports, including measurement of uncertainty, took about one full day per month and added to accreditation workload.

Scientists in lab coats reviewing data on a tablet in a professional laboratory environment.

Solution

Enhancing QC visibility and efficiency with centralized digital insights

By adopting navify Quality Performance, the laboratory gained a centralized, real-time view of quality control data across instruments and sites. The solution enabled clearer comparison of analyzer performance, faster identification of discrepancies and more consistent decision-making. Automated calculations, standardized QC indicators and streamlined reporting reduced manual workload while supporting accreditation requirements. With improved visibility and efficiency, the team could focus more time on quality improvement activities.

navify Quality Performance gives us peace of mind. We know our results are reliable even before the external evaluations.
Dr Nadir Adoui
Clinical Laboratory Biologist, Compiègne-Noyon Hospital
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Results

Improved QC efficiency, visibility and confidence in analyzer performance

1day a month less manual effort

Automated QC calculations and reporting helped reduce manual work previously requiring about one full day each month.

12QC hours per month saved

Around eight staff hours per month saved in QC processes plus four hours per month in analyzer comparison activities.

FAQs

Frequently asked questions

Explore how digital solutions can help your laboratory enhance quality control, reduce manual effort and strengthen quality management. Find answers to common questions about digital QC and workflows – and if you want to go deeper, contact our experts to discuss your specific needs.

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How can digital QC software improve analytical reliability in clinical laboratories?

Digital quality control software can help clinical laboratories monitor instrument performance more consistently by bringing QC data into one place. Real-time views of QC trends support earlier detection of potential discrepancies and make it easier for staff to review performance across analyzers and methods. By using structured QC analytics instead of scattered spreadsheets, laboratories can base decisions on clearer evidence and support confidence in reported results.

How does automated QC data management save time for laboratory staff?

Automated QC data management can reduce the time teams spend on manual calculations, data consolidation and report preparation. Instead of building spreadsheets and charts by hand, staff can use digital QC tools to generate routine statistics and visualizations. This can free time for higher-value tasks such as investigating trends, reviewing outliers and collaborating with clinicians, supporting both operational efficiency and continuous quality improvement.

How do digital QC platforms support standardized quality management in the lab?

Digital QC platforms can help harmonize the way laboratories capture, trend and review quality indicators. By applying consistent rules, ranges and workflows across instruments and sites, teams can reduce variability in how QC is interpreted. Centralized dashboards and standardized reports make it easier to align practices across staff members, supporting structured quality management and helping laboratories maintain a more consistent approach to QC over time.

How can centralized QC analytics improve lab decision-making?

When QC data from different analyzers, tests and locations is centralized, laboratory professionals gain a more complete view of performance. Digital QC analytics let users compare instruments side by side, track shifts over time and focus quickly on areas that need attention. This broader perspective supports more informed decisions about troubleshooting, method adjustments and resource allocation, helping laboratories prioritize where to act first.

How do digital QC solutions support audit readiness and accreditation activities?

Digital QC solutions can simplify audit preparation by keeping QC results, comments and trends in an organized, searchable format. Instead of collecting documents from multiple systems, teams can quickly access historical data, see how issues were investigated and export standardized reports. This structured documentation supports laboratories in demonstrating consistent QC processes and can make it easier to respond to questions during accreditation or inspection visits.

Disclaimer

Not every digital product is available in all markets. The use of any third-party app is subject to a separate license agreement with the respective third-party app developer. Roche gives no warranties (express or implied) with regard to any third-party app. Third-party apps might not be available in your country. This website and its content may be accessible worldwide, Roche assumes no liability with regard to the access to the information, which may not be compatible with legislations or regulations in force in your country.
*navify® Quality Performance is developed by Zaske Software & Technik GmbH and distributed exclusively by Roche

Strengthening lab quality with navify® Quality Performance*