Higher testing quality enabled by greater process transparency
In designing this project, the three collaborators examined the complete process for the collection and transport of blood samples. This included original sample collection, transportation, checking and recording patient data for sample collection (e.g. time of collection).
With navify Sample Tracking, CBT was able to combine all sample-relevant pre-pre-analytical data, even if the data originated from different digital tools or suppliers, and connect this data directly with the laboratory information system (LIS).
The result was greater visibility into potential sources of testing errors, enabling laboratory managers to take prompt action, when necessary, to protect the integrity of sample quality and, ultimately, the quality of test results.
Significant reduction of errors in pre-pre-analytical phase
In the eight-month pilot phase of navify Sample Tracking, 60,000 patient samples were successfully digitized. In extensive test runs, the CBT project team compared error rates when using navify Sample Tracking with the average error rates in pre-pre-analytical phase. The results were clear: navify Sample Tracking produced significant improvements by reducing errors in sample filling, incorrect patient assignments and misinterpreted orders. In addition, because navify Sample Tracking produces a unique digital stamp for each sample, including time of blood collection, control for each orders’ completeness was automated and made more reliable. Above all, it eliminated confusion between samples — a highly relevant result given the previous error rate of nine percent during patient identification.