Lab Operations delivers value by enabling today’s busy laboratories to simplify processes and boost staff efficiency, helping enhance productivity and improve turnaround times.
Like many large and busy laboratories, Agilus Diagnostics experienced ongoing production and efficiency issues related to turnaround times (TAT), staff utilization and overly complex processes. As part of its commitment to continuous quality improvement, the laboratory committed to address these issues by implementing Lab Operations, a digital process management solution that is integrated with existing IT infrastructure and connects different health information systems, while maintaining simplicity and user-friendliness.1
With Lab Operations, information management becomes effortless. The platform provides laboratory personnel with relevant and real-time information, offering an intuitive interface for alerts, required actions and a comprehensive system overview. It easily integrates the entire sample processing journey, from ordering to result reporting, and from pre-analytics to archiving. Its browser-based software allows simplified access and utilizing the software is as easy as a few clicks from any desktop computer. Furthermore, Lab Operations enables laboratory staff to orchestrate more efficient sample management throughout the entire process, from test ordering to paperless result reports. It offers structured options for both manual and automatic archiving, ensuring secure data storage.
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Implementing Lab Operations delivered significant improvements in Agilus Diagnostics’ three target areas: turnaround time (TAT), staff productivity, and process simplification.
Finally, introducing digital sample tracking across the total testing process further enhanced efficiency and reduced the risk of errors or sample misplacements. Collectively, these advancements in process simplification resulted in more streamlined and error- resistant laboratory operations.
With clear planning and an agreed scope of work in place, Agilus Diagnostics’ step-by-step approach to AV adoption prioritized high-workload assays and made the implementation effective and efficient for laboratory staff. In conclusion, by implementing Lab Operations, the laboratory succeeded in improving the turnaround time for their lab results while increasing productivity and eliminating the nonvalue-added steps in the post-analytical sample workflow.
References & notes
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Roche Information Solutions
Roche Molecular Systems, Inc.
2881 Scott Blvd
Santa Clara, CA 95050
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